Privacy Policy

Last updated: April 7, 2026

1. Introduction

DropFlow ("we", "us", "our") is a mobile application that helps creators, brands, and small businesses manage pre-orders and drops. This Privacy Policy describes how we collect, use, and protect your information when you use our app and related services.

For any questions regarding this policy, you may contact us at [email protected].

2. Information We Collect

Account Information

When you create an account, we collect your email address for authentication and communication purposes.

User Content

You may create and store content within the app, including product names, descriptions, prices, customer names, order details, and payment amounts. This content is stored to provide the service and is under your control.

Technical Information

We may collect limited technical information to operate, secure, and improve the service, including device type, operating system version, and anonymous error logs.

Subscription Information

Subscriptions are managed by Apple through the App Store. DropFlow does not collect or store payment card information. We may receive subscription status information from Apple to determine your plan and feature access.

3. Information We Do Not Collect

  • We do not collect precise location data.
  • We do not use third-party advertising trackers.
  • We do not collect or store payment card information.

We may collect limited technical information necessary to operate, secure, and improve the service.

4. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the DropFlow service
  • Manage your account and determine subscription status
  • Respond to support requests
  • Improve the app and resolve technical issues
  • Send important service-related communications

5. Data Storage and Security

Data is hosted on cloud infrastructure provided by our service providers. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.

Passwords are stored securely and are never accessible in plain text.

6. Data Retention

Data is retained as long as your account is active. If you request account deletion, your data will be removed in accordance with our deletion process.

7. Subscriptions

Subscriptions are processed by Apple through the App Store. DropFlow does not directly process payment transactions. For subscription management, including cancellation, please refer to your Apple ID settings on your device.

8. Your Rights

You may request to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data and account

To exercise these rights, including account deletion requests, contact us at [email protected].

9. Account Deletion

To request account deletion, contact us at [email protected]. We will process your request within a reasonable timeframe and delete your data in accordance with our deletion process.

10. Children's Privacy

DropFlow is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at [email protected].

11. Changes to This Policy

We may update this Privacy Policy from time to time. We may notify users of material changes where appropriate. Continued use of the app after changes constitutes acceptance of the updated policy.

12. Contact

For questions about this Privacy Policy, contact us at [email protected].